⭐⭐⭐⭐⭐ 4.5/5.0
Item Customizations
Item Customizations
- ✅ Secure access to passwords with biometrics.
- ✅ Phishing resistant.
- ✅ Lightweight and portable.
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Description
Description
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Technical specifications
Technical specifications
Dimensions
Height 97.80mm
Width 57.70mm
Thickness 5mm
Weight
30 gms
Connectivity
Bluetooth Low Energy 5.0
Battery
- 180mAh rechargeable battery
- Full charge within an hour with up to 4-6 weeks of backup
- USB-C port for recharging
Security
- Secure Cortex-M4 processor
- World's most secure fingerprint sensor with FAR 1.5% and FRR 1/500,000
Return & Refund Policy
Return & Refund Policy
✅ 7-Day Return Window – Items can be returned within 7 days of purchase, subject to the return policy given in the link below.
✅ Refund or Exchange – Customers can choose between a full refund or an exchange for a different item of equal value.
Customer Support Policy
Customer Support Policy
At Byteseal, we’re committed to helping you swiftly and effectively. To ensure clarity and fairness, please review the following guidelines governing our support services.
1. Support Hours & Channels
Email Support:
Available Monday–Saturday, 9:30 AM to 5:00 PM IST.
We strive to respond within 2 working hours of receiving your email at support@byteseal.co.
In exceptional circumstances (e.g., system-wide outages or force majeure), response times may be longer; we’ll notify you if that happens.
Live Chat
Accessible during the same hours—9:30 AM to 5:00 PM IST, Monday–Saturday.
Initial replies may come from our AI-driven assistant. While we do our best to connect you with a human agent, we cannot guarantee immediate live human support on every chat session.
Phone & Video Conferencing
Offered only when truly necessary to resolve complex or highly technical issues.
To schedule a call, please email support@byteseal.co with a brief description of your problem and any relevant context.
Our goal is to walk you through solutions in real time, but we still require pre-shared assets (logs, screenshots, etc.) to make the most of our time together.
2. Why Detailed Information Matters
Providing context - screenshots, log files, short videos, or step-by-step descriptions helps us:
- Diagnose your issue more accurately
- Engage our technical teams immediately if needed
- Resolve cases faster than a phone call alone, since we would otherwise request these details mid-call
Customers who share complete information up front typically experience quicker turnarounds.
3. AI Chat Disclaimer
Our chat interface uses AI to offer instant guidance and troubleshooting tips. While AI can handle many common questions, it may not cover every scenario. If you need human intervention, simply ask the chat agent for escalation.
4. Escalation Process
If your issue remains unresolved or you need higher-level attention, please escalate by sending an email to support@byteseal.co with “ESCALATION” in the subject line. Include:
- Your original ticket number (if any)
- A concise summary of the outstanding problem
- Any additional details or urgency context
Free Delivery
Hassle free returns
Dedicated Support
Made in India
Customer Reviews
Hear from some of our amazing customers.
FAQs
Why should I trust Byteseal with my passwords?
Byteseal, unlike software only password managers, provides a hardware Biometric device as an additional security factor. This device is not connected to the internet in any way. Thus, all your Biometric data is stored in an offline secure environment.
Byteseal's system is engineered in a manner through which all the communications that happen between devices and Byteseal's systems are encrypted with military grade encryption. Thus, your passwords are never stored in the plaintext format anywhere in our systems. Only you, with your biometrics or through combination of OTP and PIN, can access your passwords.
What security measures are taken for protection of my data?
Byteseal works in a completely private network and all the communications that happens in this network are encrypted with world class military grade encryption algorithm (E.g. AES-256).In addition to this, the personal authentication device features world's most secure fingerprint sensing technology which never allows your biometric information to leave the device at any point of time.
What if my Byteseal Biometric ID is lost or stolen?
At Byteseal, we care about the integrity and confidentiality of the data of our customers more than anything else. In case the device is stolen or lost, then subject to prompt reporting by the customer, we will immediately disconnect your device from your profile so that nobody else can connect the device to your profile.
Also, all the biometric data which is stored in the device will still be secure and it will not be possible to reverse engineer it in any way.
How many fingerprints can be registered in the device?
Users can register upto 5 fingerprints in the personal authentication device. We recommend registering fingerprints of both left and right hands.